Frequently Asked Questions
Once you have your dates and tour agreed, Tour Cornwall will send the itinerary via email which will include a link to pay the deposit.
No, all deposits are non-refundable. However, if you cancel 14 days or more in advance, we can move your booking to a future date.
If you are a client you pay the balance directly to your guide by card or cash at the end of the tour. If you are an agent we will invoice you before the tour date.
We have a range of vehicles including a luxury Mercedes SUV for up to 3 passengers and mini-vans that carry up to 8, with luggage. All are modern with air conditioning.
We can either quote for a transfer via Tour Cornwall or you can travel by train or fly into Newquay Cornwall airport from Ireland and around the UK.
We only offer private tours, hiring the car with a guide for the day or multiple days.
Yes, we can offer you any of our Cornwall day tours from Falmouth or Fowey docks for a maximum of 8 passengers. We can also collect you from Southampton or other UK ports for the start of a multiday tour to Cornwall.
No, we can recommend accommodation that best suits you and your tour itinerary but we ask that you book direct with the hotel, B&B etc.
No, most entrance fees can be paid at the gate to the house or garden etc, but links will be provided for any that need to be pre-booked in advance.
Lunch is not included, but your guide will allow time and advise a great place to eat, whether it's a cafe or somewhere to pick up a picnic or local Cornish pasty. If you'd like to include a longer restaurant or pub lunch, let us know and we'll adapt your itinerary.
Small dogs are welcome as long as they travel on the floor or in a suitable carrier. Please get in touch to discuss further.
We do have a selection of booster seats for children. If you have a baby or child below 3 years, please bring a suitable seat and and we ask that you please fit it yourself to our vehicle.
Our Cornwall day tours all include a pick up and drop off at your accommodation in Cornwall. If your cottage or hotel is on a pedestrian size road please let us know and we'll arrange a suitable pick up point nearby. For our multi-day tours we can collect you from your accommodation within Cornwall, or quote for a transfer and sightseeing day.
Cornwall has a very changeable climate. Please check the local weather forecast in advance and bring suiable wet weather gear and sensible shoes. Walking on the moors can sometimes be wet underfoot and the coastpaths can be uneven in places.
Cornwall is a 5 hour drive from outer London, and 4+ hours from Southampton so it is not possible to do a day tour from these areas. Our day rate for a 4 seater is only from within Cornwall.
Yes we can, but our speciality is Cornwall and Devon. We will happily tag on another area of the UK, but we have to add accommodation and extra travel costs to our daily rate.
If you need local connections on arrival to Cornwall we can advise what companies to use. If you are having problems booking them we can assist.
We can as part of your day tour, but for evenings we can only recommend local restaurants and provide contact information for you to book direct.